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oAuth2 Setup for Zendesk Guide Translation

1. Follow the steps below to complete the Language I/O Zendesk oauth setup, which is a prerequisite to complete setup of the Language I/O Guide translation solution.

  • A username and password for our web portal should be provided by your Language I/O Representative.
  • Log into your Zendesk Support account.
  • Navigate to https://golinguist.com/linguistnow/consumer/help-oauth where you will sign into our web portal to authorize our OAuth2 client. Use the credentials provided by your Language I/O representative.
  • You will be redirected to Zendesk to authorize the OAuth2 client. The page should look like the image below. Click "Allow."

guide_oauth_1.jpg

  • You will be redirected back to our web portal to see the confirmation message below.

guide_oauth_2.jpg

2. Advise the client to log into the below Golinguist portal using their MT portal credentials in LastPass
https://golinguist.com/linguistnow/consumer/zendesk-articles

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3. Click on the Projects tab and search for article(s)

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4. Select the article and click on Submit for Translation
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5. Name the project and selected the target language(s)
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