Language I/O Translation Features for Chat & Tickets included in First Quarter 2022 Release

 Language I/O Translation Features for Chat & Tickets in the First Quarter 2022 Release
  • Improved Visual Design and Side Panel App Location
  • Nesting of Translations
  • Partial Translations in a Modal Overlay Screen
  • Auto Send Agent Replies with the Default Toggle Setting
  • Optional Updating of Native Zendesk Customer Contact Language
  • Real-Time Customer Reply Updates
  • Button Tooltips with Translation Info
  • Menus with Customer and Translation Info
  • Embedded Chat Functionality in Agent Workspace
  • Flexible Resizing of the Plugin in Agent Workspace
  • Classic and Agent Workspace Compatibility for Tickets
  • Chat: Re-Detect Locale Button


For full details on these features, click here.


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