Zendesk (ZD) Chat & Tickets First Quarter 2022 Release Features

Zendesk (ZD) Chat & Tickets First Quarter 2022 Release Features

• Improved Visual Design and Side Panel App Location
• Nesting of Translations
• Partial Translations in a Modal Overlay Screen
• Auto Send Agent Replies with the Default Toggle Setting
• Optional Updating of Native Zendesk Customer Contact Language
• Real-Time Customer Reply Updates
• Button Tooltips with Translation Info
• Menus with Customer and Translation Info
• Embedded Chat Functionality in Agent Workspace
• Flexible Resizing of the Plugin in Agent Workspace
• Classic and Agent Workspace Compatibility for Tickets
• Chat: Re-Detect Locale Button

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For full details on these features, click here.