***IMPORTANT*** Automatically send after Translation MUST be manually Toggled OFF before clicking This prevents PRIVATE information from being sent to the Customer. |
Considerations when using Internal Note in the Native ZD Text Box & Automatically send after Translation is Toggled ON |
How It Works | |
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Text is entered when The PRIVATE Internal note is automatically sent to the customer even though it's labeled as an
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Text is entered when The Public reply is automatically sent to the customer because the |
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