Knowledge Base Revamp 2/2022
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Salesforce General
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Salesforce Case
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Language I/O: Translation Made Simple in Salesforce
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Language I/O: A Complete Support Translation Solution within Salesforce
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Salesforce Case translation user guide (Lightning)
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Setting up LIO Case in Salesforce (admin guide)
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Translating Templates in Salesforce
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Selecting the language of a customer to translate an outbound case
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How to Create Language I/ O (LIO) Salesforce (SF) Case Translation / Metadata Reports
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Language I/O: Translation Made Simple in Salesforce
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Salesforce Chat
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Salesforce Chat translation user guide
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Determining the language of a customer in SF Chat
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Enabling the LIO Chat Demo Kit in Salesforce Lightning (SF Sales Engineers Guide)
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Setting up LIO Chat in Salesforce (admin guide)
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Setting up the translation language for an agent
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How to Create Language I/ O (LIO) Salesforce (SF) Chat Translation Reports
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Salesforce Chat translation user guide
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Salesforce ChatBot
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Salesforce Article
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Installing LIO Article translation in Salesforce: Prerequisites
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Setting up LIO Article in Salesforce Lightning or Classic (admin guide)
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Setting up Article Type Extraction
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Using Article Type Extraction
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Salesforce Article translation user guide (Absaroka)
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Salesforce Article translation admin guide (pre-Absaroka)
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Salesforce Article translation user guide (pre-Absaroka)
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Installing LIO Article
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Installing LIO Article translation in Salesforce: Prerequisites
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Salesforce Social Messaging
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Salesforce Troubleshooting
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Salesforce Case - Appending the original text in disclaimers/autoresponder
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Salesforce Case - Unable to translate draft email
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Salesforce Case - Draft translation successful but does not display
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Salesforce Case - Callout cannot access the endpoint
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Salesforce Chat - Problem displaying the customer rating flag
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Salesforce Chatbot - My ChatBot is not working
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Salesforce Article - My translation is missing locales
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Salesforce Case - Appending the original text in disclaimers/autoresponder
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Latest Salesforce Release Notes
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Older Salesforce Release Notes