Knowledge Base Revamp 2/2022
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Oracle Service Cloud Desktop / BUI General
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Oracle Service Cloud Desktop / BUI Incident
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Oracle Service Cloud Desktop / BUI Chat
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Installation of Language I/O Chat in the OSC BUI
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Create a Language I/O Chat Transcript Report
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Language I/O (LIO) Chat: Real-Time Translation of Oracle Service Cloud (OSC) Support Chats
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Installation of Language I/O Chat in Oracle Service Cloud
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Testing Language I/O (LIO) Oracle Service Cloud (OSC) Chat
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Installation of Language I/O Chat in the OSC BUI
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Oracle Service Cloud Desktop / BUI Answer
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Oracle Answer Browser User Interface (BUI) Translation Verification Instructions
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Oracle Answer Browser User Interface (BUI) User Guide
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Oracle Answer Browser User Interface (BUI) Installation & Configuration
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Create a Language I/O Translation Word Count Report in OSC
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Using the Language I/O Answer Translation Add-In for the OSC Agent Desktop
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Installation of Language I/O Batch Help in Oracle Service Cloud
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How to Notify Agents When a Human Translation Has Been Returned
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Oracle Answer Browser User Interface (BUI) Translation Verification Instructions
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Oracle Service Cloud Desktop / BUI Release Notes